CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also email us at: contactus@puzzless.in
or fill in our contact form:
Frequently Asked Questions
Can I track my order ?
Yes, you can track your order! Once your order has been processed and shipped, you'll receive an email with tracking details. You can also log in to your account on our website and navigate to the "Orders" section to view the status of your order. If you have any questions, please don't hesitate to reach out to our customer service team for assistance.
Which methods of payments can I use?
You can choose from a variety of payment methods for your convenience. We accept online transactions through all major credit and debit cards, UPI, net banking, and popular wallets like Paytm and Mobikwik, facilitated by Razorpay. Additionally, Cash on Delivery (COD) is available, although it may not be offered in some regions. Please check your location at checkout for the available payment options.
Delivery - How much is it and how long does it take?
Delivery charges vary based on your location and the total order amount. Typically, shipping is free for orders above a certain threshold, which will be mentioned at checkout. As for delivery time, orders generally take a minimum of 5-6 days and can take up to a maximum of 10-12 days to reach you, depending on your location. If you have any specific queries about your order, feel free to contact our customer service team for more details.
Is it safe to order online?
Yes, it is safe to order online with us! Puzzles is trusted by many users across India for providing a secure shopping experience. We use industry-standard encryption to protect your personal information and payment details, ensuring a safe transaction every time you shop with us. Your satisfaction and security are our top priorities!